Capsule Hôtel

Frequently Asked Questions

For any other questions, don’t hesitate to contact us directly. We are here to ensure you have a fantastic stay at Capsule Hôtel.

FAQ

Reservations and Pricing

You can reserve directly on our website, by phone, or via our partner online booking platforms. 

Our prices vary depending on the season and the type of capsule selected. For current rates, please visit our website or contact us directly.

Yes, you can cancel or modify your reservation according to the terms specified at the time of booking. Please refer to our cancellation policy for more details.

FAQ

Arrival and Departure

Check-in begins at 3:00 PM, and check-out is before 11:00 AM. Special arrangements can be made upon request and based on availability.

Yes, we offer late check-in and early check-out options. Please notify us in advance to arrange this.

FAQ

Amenities and Services

Each capsule is equipped with free Wi-Fi, electrical outlets, adjustable lighting, and a ventilation system. Bed linens and basic toiletries are also provided.

Yes, we provide secure lockers for storing your luggage and personal belongings.

We do not have a restaurant on-site, but we partner with local restaurants for delivery. Additionally, we offer breakfast at an affordable cost.

FAQ

Safety and Privacy

Our hotel is equipped with security cameras and a key card access system to ensure guest safety. Our staff is also available 24/7 to assist with any needs.

We use advanced security measures to protect your personal information. Please refer to our privacy policy for more details.

FAQ

Miscellaneous

Unfortunately, pets are not allowed in our hotel due to hygiene and safety reasons.

Guests must be at least 18 years old to stay in a capsule. Minors must be accompanied by an adult.

We can arrange local activities and excursions upon request. Please feel free to inquire at our front desk for more details.